Redesign of the Attention Process of Patients with Rheumatologic Diseases: Assessing the Performance with Analytic Hierarchy Process

Objective. To compare the Business process management and the analytic hierarchy process as the tools of process performance assessment. Instruments and Methods. Case study of the attention process of rheumatology patients. Business process management and analytic hierarchy process were applied to a...

Full description

Bibliographic Details
Main Authors: Iouri Gorbanev, Ariel Cortes, Sandra Agudelo-Londoño
Format: Article
Language:English
Published: Hindawi Limited 2017-01-01
Series:Advances in Operations Research
Online Access:http://dx.doi.org/10.1155/2017/6367037