Customer equity of Pakistani fast food restaurant: A study of attitudinal customer equity

Customer Equity is true representative of relationship marketing. There are two major approach-es to measure Customer Equity: Transaction/sales based approach and Attitudinal Approach. This research is an effort to check customer equity of fast food restaurants of Pakistan by using attitudinal appro...

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Bibliographic Details
Main Authors: Zubair, Muhammad Zaheer, Salman Hussain, Muhammad Aamir
Format: Article
Language:English
Published: Growing Science 2017-02-01
Series:Management Science Letters
Subjects:
Online Access:http://www.growingscience.com/msl/Vol7/msl_2016_70.pdf