Customer equity of Pakistani fast food restaurant: A study of attitudinal customer equity
Customer Equity is true representative of relationship marketing. There are two major approach-es to measure Customer Equity: Transaction/sales based approach and Attitudinal Approach. This research is an effort to check customer equity of fast food restaurants of Pakistan by using attitudinal appro...
Main Authors: | , , , |
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Format: | Article |
Language: | English |
Published: |
Growing Science
2017-02-01
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Series: | Management Science Letters |
Subjects: | |
Online Access: | http://www.growingscience.com/msl/Vol7/msl_2016_70.pdf |