Reassuring and managing patients with concerns about swine flu: Qualitative interviews with callers to NHS Direct

<p>Abstract</p> <p>Background</p> <p>During the early stages of the 2009 swine flu (influenza H1N1) outbreak, the large majority of patients who contacted the health services about the illness did not have it. In the UK, the NHS Direct telephone service was used by many...

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Bibliographic Details
Main Authors: Wessely Simon, Large Shirley, Carter Holly, Amlôt Richard, Rubin G James, Page Lisa
Format: Article
Language:English
Published: BMC 2010-08-01
Series:BMC Public Health
Online Access:http://www.biomedcentral.com/1471-2458/10/451