Design and Implementation Factors for Performance Measurement in Non-profit Organizations: A Literature Review

Purpose: Performance measurement systems (PMS) in Non-profit Organizations (NPOs) are more complex than in for-profit organizations. NPOs have an orientation toward social mission and values, and they consider not only organizational efficiency and viability, but also the social impact of the organi...

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Main Authors: Fernanda T. Treinta, Louisi F. Moura, José M. Almeida Prado Cestari, Edson Pinheiro de Lima, Fernando Deschamps, Sergio Eduardo Gouvea da Costa, Eileen M. Van Aken, Juliano Munik, Luciana R. Leite
Format: Article
Language:English
Published: Frontiers Media S.A. 2020-08-01
Series:Frontiers in Psychology
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Online Access:https://www.frontiersin.org/article/10.3389/fpsyg.2020.01799/full