From information behaviour research to the design of information systems: the Cognitive Work Analysis framework

Cognitive Work Analysis (CWA) is a conceptual framework that makes it possible to analyze the forces that shape human-information interaction. This analysis can then be directly transformed to design requirements for information systems. Its approach is work-centred, rather than user-centred, as it...

Full description

Bibliographic Details
Main Authors: Raya Fidel, Annelise Mark Pejtersen
Format: Article
Language:English
Published: University of Borås 2004-01-01
Series:Information Research: An International Electronic Journal
Subjects:
Online Access:http://informationr.net/ir/10-1/paper210.html