Implications of New Technological Adaptions on Switching Barriers: An Empirical Study of Mobile Telecommunication Subscribers in Sri Lanka

With the technological advancements in the past few years in the mobile telecommunication industry, customer requirements and their behavioral patterns changed a lot. Implications of two of most popular such technological approaches which are independent from the service provider were discussed in t...

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Bibliographic Details
Main Authors: EACP Karunarathne, Zhang Jing
Format: Article
Language:English
Published: Ümit Hacıoğlu 2017-02-01
Series:International Journal of Research In Business and Social Science
Online Access:http://www.ssbfnet.com/ojs/index.php/ijrbs/article/view/642