The Work of Sales Representatives in the Context of Interactions and Work with Emotions

The article aims to present the interactional encounters undertaken within their professional context by the studied group of Polish sales representatives concerning their emotions and emotional work. It is an internally diverse group made of individuals skillful in managing their emotions, as well...

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Bibliographic Details
Main Author: Beata Pawłowska
Format: Article
Language:English
Published: Lodz University Press 2020-10-01
Series:Qualitative Sociology Review
Subjects:
job
Online Access:https://czasopisma.uni.lodz.pl/qualit/article/view/8562