Working with empathy in multidisciplinary teams during the Ideation phase in Design Thinking

This paper focuses on empathy in the Ideation phase of the Design Thinking process. The bibliographical review on empathy, Design Thinking and multidisciplinary teams is the basis of experiments developed to meet the demands of a social business. Results corroborate the perception that empathy can b...

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Bibliographic Details
Main Authors: Gláucia de Salles Ferro, Adriano Heemann
Format: Article
Language:Portuguese
Published: Universidade Estadual de Londrina (UEL) 2019-12-01
Series:Projetica
Subjects:
Online Access:http://srv-009.uel.br/revistas/uel/index.php/projetica/article/view/32300