MODERN APPROACHES TO MULTICLASS INTENT CLASSIFICATION BASED ON PRE-TRAINED TRANSFORMERS

Subject of Research. The paper considers modern approaches to the multiclass intention classification problem. The user intention is the incoming user requests when interacting with voice assistants and chatbots. The algorithm is meant for determination what class the call belongs to. Modern technol...

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Bibliographic Details
Main Authors: Artem A. Solomin, Yuliya A. Ivanova (Bolotova)
Format: Article
Language:English
Published: Saint Petersburg National Research University of Information Technologies, Mechanics and Optics (ITMO University) 2020-08-01
Series:Naučno-tehničeskij Vestnik Informacionnyh Tehnologij, Mehaniki i Optiki
Subjects:
Online Access:https://ntv.ifmo.ru/file/article/19788.pdf