Airlines Employees Service Quality Perception of the Ground Handling Management

Ground handling companies are enterprises in which airline companies have to cooperate intensively while producing services. Ground handling companies, offer a variety of services for airline’s planes, employees and passengers. Airline services and ground handling services have different service qua...

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Bibliographic Details
Main Author: Emre Bahar
Format: Article
Language:English
Published: Hezarfen Aeronautics and Space Technologies Institue 2020-01-01
Series:Havacılık ve Uzay Teknolojileri Dergisi
Subjects:
Online Access:http://www.rast.org.tr/JAST/index.php/JAST/article/view/410/310