Airlines Employees Service Quality Perception of the Ground Handling Management
Ground handling companies are enterprises in which airline companies have to cooperate intensively while producing services. Ground handling companies, offer a variety of services for airline’s planes, employees and passengers. Airline services and ground handling services have different service qua...
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Format: | Article |
Language: | English |
Published: |
Hezarfen Aeronautics and Space Technologies Institue
2020-01-01
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Series: | Havacılık ve Uzay Teknolojileri Dergisi |
Subjects: | |
Online Access: | http://www.rast.org.tr/JAST/index.php/JAST/article/view/410/310 |