Perbedaan Kualitas Pelayanan KIA pada Program BPJS terhadap Kepuasan Pasien di Derah Perkotaan dan Pedesaan
This research aims to know the difference in patient satisfaction based on four dimensions that are tangible, reliability, empathy, responsiveness and assurances against MCH services at BPJS programs in urban and rural health centers . Research design was quantitative research with cross sectional s...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | Indonesian |
| Published: |
UPPM Poltekkes Kemenkes Semarang
2016-03-01
|
| Series: | LINK |
| Subjects: | |
| Online Access: | http://ejournal.poltekkes-smg.ac.id/ojs/index.php/link/article/view/408 |