PELAKSANAAN SERTIFIKASI ISO 9000 SEBAGAI ANTESENDEN KEPUASAN PELANGGAN PADA PERUSAHAAN MANUFAKTUR
<em>The prevailing free of CAFTA makes South East Asia becoming the new economical area for China. For most manufacturers, it is new opportunity and challenge for them to improve their performances by improving quality of the products and customer satisfaction. Export and import activities amo...
| Main Author: | |
|---|---|
| Format: | Article |
| Language: | Indonesian |
| Published: |
Universitas Kanjuruhan Malang
2009-02-01
|
| Series: | Jurnal Ekonomi Modernisasi |
| Subjects: | |
| Online Access: | http://ejournal.unikama.ac.id/index.php/JEKO/article/view/248 |