High commitment human resource management practices and employee service behaviour: Trust in management as mediator
This study considers high commitment human resource management (HCHRM) practices as a higher-order reflective construct and examines its effect on employee service behaviour in the banking industry of Bangladesh. Testing our hypotheses on 365 line managers, we find a positive relationship between HC...
Main Authors: | , , , |
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Format: | Article |
Language: | English |
Published: |
Elsevier
2018-12-01
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Series: | IIMB Management Review |
Online Access: | http://www.sciencedirect.com/science/article/pii/S0970389618302453 |