High commitment human resource management practices and employee service behaviour: Trust in management as mediator

This study considers high commitment human resource management (HCHRM) practices as a higher-order reflective construct and examines its effect on employee service behaviour in the banking industry of Bangladesh. Testing our hypotheses on 365 line managers, we find a positive relationship between HC...

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Bibliographic Details
Main Authors: Mohammad Rabiul Basher Rubel, Nadia Newaz Rimi, Mohd-Yusoff Yusliza, Daisy Mui Hung Kee
Format: Article
Language:English
Published: Elsevier 2018-12-01
Series:IIMB Management Review
Online Access:http://www.sciencedirect.com/science/article/pii/S0970389618302453