Definition of a process standardization framework for a scientific journal based on a literature review and its performance objectives

This work presents the results of a study that aimed to establish a framework to standardize the process of a scientific journal. It has a team that performs operational routines regulated by standards (external) and patterns (internal and external). The high turnover rate of the supportive team h...

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Bibliographic Details
Main Authors: José Augusto Campos Garcia, Marina Buranelli de Oliveira, José de Souza Rodrigues, João Pedro Albino
Format: Article
Language:English
Published: Universidade Estadual Paulista 2014-12-01
Series:GEPROS: Gestão da Produção, Operações e Sistemas
Subjects:
Online Access:http://revista.feb.unesp.br/index.php/gepros/article/view/1080/615