Benchmarking outcomes on multiple contextual levels in lean healthcare: a systematic review, development of a conceptual framework, and a research agenda

Abstract Background Reliable benchmarking in Lean healthcare requires widely relevant and applicable domains for outcome metrics and careful attention to contextual levels. These levels have been poorly defined and no framework to facilitate performance benchmarking exists. Methods We systematically...

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Bibliographic Details
Main Authors: Elina Reponen, Thomas G. Rundall, Stephen M. Shortell, Janet C. Blodgett, Angelica Juarez, Ritva Jokela, Markku Mäkijärvi, Paulus Torkki
Format: Article
Language:English
Published: BMC 2021-02-01
Series:BMC Health Services Research
Subjects:
Online Access:https://doi.org/10.1186/s12913-021-06160-6