Modelling e-mail marketing effectiveness – An approach based on the theory of hierarchy-of-effects
Despite the importance and pervasiveness of e-mail marketing, improving the effectiveness of e-mail marketing programs continues to be a priority for most businesses due to their revenue-generating potential. However, the study of e-mail marketing has been mostly neglected by academic research. Mor...
Main Authors: | Ángel José Lorente Páramo, Ángel Hernández García, Julián Chaparro Peláez |
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Format: | Article |
Language: | English |
Published: |
Universidad del País Vasco (UPV/EHU)
2021-01-01
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Series: | Management Letters/Cuadernos de Gestión |
Subjects: | |
Online Access: | http://www.ehu.eus/cuadernosdegestion/revista/en/published-issues/articulo?year=2021&vol=21&num=1&o=2 |
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