Challenges and factors influencing initial trust and behavioral intention to use mobile banking services in the Philippines

Purpose - This paper aims to assess the direct effects of antecedents of initial trust, the mediating effect of trust and the moderating effect of demographic variables on non-adopters’ behavioral intention to use mobile banking. Design/methodology/approach - The study tested the models of theory of...

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Bibliographic Details
Main Authors: Jason Lim Chiu, Nelson C. Bool, Candy Lim Chiu
Format: Article
Language:English
Published: Emerald Publishing 2017-08-01
Series:Asia Pacific Journal of Innovation and Entrepreneurship
Subjects:
Online Access:https://www.emeraldinsight.com/doi/pdfplus/10.1108/APJIE-08-2017-029