Effect of Social Media Marketing on Customer Engagement and its Impact on Brand Loyalty in Caring Colours Cosmetics, Martha Tilaar

The purpose of this research was to determine the influence of social media marketing against customer engagement and its impact on brand loyalty. Methods applied is a quantitative method by distributing questionnaire to 100 customers. Data analysis was applied path analysis. The results of this stu...

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Bibliographic Details
Main Authors: Brian Garda Muchardie, Nabila Hanindya Yudiana, Annetta Gunawan
Format: Article
Language:English
Published: Bina Nusantara University 2016-05-01
Series:Binus Business Review
Subjects:
Online Access:https://journal.binus.ac.id/index.php/BBR/article/view/1458