Factors affecting bank customers usage of electronic banking in Ethiopia: Application of structural equation modeling (SEM)
Electronic banking services have not been widely used by most bank customers in Ethiopia; most bank customers continue to conduct most of their banking transactions using traditional methods. Therefore, the main objective of this study is to identify factors that affect customers’ usage of electroni...
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Format: | Article |
Language: | English |
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Taylor & Francis Group
2020-01-01
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Series: | Cogent Economics & Finance |
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Online Access: | http://dx.doi.org/10.1080/23322039.2020.1762285 |