Persuasive Evidence: Improving Customer Service through Evidence Based Librarianship
<b>Objective</b> - To demonstrate how evidence based practice has contributed to informaing decisions and resolving issues if concern in service delivery at Bond University Librray. <br><b>Methods</b> - This paper critically analyses three evidence based research pro...
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Format: | Article |
Language: | English |
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University of Alberta
2006-03-01
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Series: | Evidence Based Library and Information Practice |
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Online Access: | http://ejournals.library.ualberta.ca/index.php/EBLIP/article/view/13/84 |