Identifying Usability Issues in Instant Messaging Apps on iOS and Android Platforms
With the rise of mobile devices and the high number of instant messaging applications available in the stores, it is necessary to evaluate the usability of such applications to provide a more satisfying user experience. To this end, this paper presents a methodical usability evaluation of instant me...
Main Authors: | , , , , |
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Format: | Article |
Language: | English |
Published: |
Hindawi Limited
2018-01-01
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Series: | Mobile Information Systems |
Online Access: | http://dx.doi.org/10.1155/2018/2056290 |