Identifying Usability Issues in Instant Messaging Apps on iOS and Android Platforms

With the rise of mobile devices and the high number of instant messaging applications available in the stores, it is necessary to evaluate the usability of such applications to provide a more satisfying user experience. To this end, this paper presents a methodical usability evaluation of instant me...

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Bibliographic Details
Main Authors: Sergio Caro-Alvaro, Eva Garcia-Lopez, Antonio Garcia-Cabot, Luis de-Marcos, Jose-Javier Martinez-Herraiz
Format: Article
Language:English
Published: Hindawi Limited 2018-01-01
Series:Mobile Information Systems
Online Access:http://dx.doi.org/10.1155/2018/2056290