The Effect of Atmosphere Perception, Perceived Value, And Hedonic Value on Consumer Loyalty Through The Service Quality of Warunk Upnormal

This study aimed to analyze the effect of the atmospheric stimulus, perceived value, and hedonic values on consumer loyalty through the service quality of Warunk Upnormal and formulate managerial implications of consumer loyalty. The study used cross-sectional data obtained from a survey using an on...

Full description

Bibliographic Details
Main Authors: Resty Anugrah Kusmarini, Ujang Sumarwan, Megawati Simanjuntak
Format: Article
Language:English
Published: Bogor Agricultural University 2020-02-01
Series:Indonesian Journal of Business and Entrepreneurship
Online Access:http://journal.ipb.ac.id/index.php/ijbe/article/view/29595