Service Quality Measurement in Higher Education: The Case of Registrar’s Office
The success of educational services requires the collective movement of many actors (managers, trainers, administrative staff, students) and the necessity of a system that supplies integrity. However, the quality of services which was provided by these actors should be measured at different times an...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Bülent Ecevit University
2019-04-01
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Series: | Yükseköğretim ve Bilim Dergisi |
Subjects: | |
Online Access: | http://higheredu-sci.beun.edu.tr/pdf.php3?id=1869 |