Service Quality Measurement in Higher Education: The Case of Registrar’s Office

The success of educational services requires the collective movement of many actors (managers, trainers, administrative staff, students) and the necessity of a system that supplies integrity. However, the quality of services which was provided by these actors should be measured at different times an...

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Bibliographic Details
Main Authors: Nurettin AYAZ, Ahmet ARAKAYA
Format: Article
Language:English
Published: Bülent Ecevit University 2019-04-01
Series:Yükseköğretim ve Bilim Dergisi
Subjects:
Online Access:http://higheredu-sci.beun.edu.tr/pdf.php3?id=1869