ICT and the future of tourist management

ICT and the future of tourist management

Purpose - The purpose of this paper is to speculate how recent and emerging trends in information and communication technology (ICT) could change the way tourism businesses and organizations communicate with and manage their guests. Design/methodology/approach - This paper applies elements of future...

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Bibliographic Details
Main Authors: Karen Hughes, Gianna Moscardo
Format: Article
Language:English
Published: Emerald Publishing 2019-11-01
Series:Journal of Tourism Futures
Subjects:
tourist management
emerging ict
stories
internet of things
futures thinking
design thinking
Online Access:https://www.emerald.com/insight/content/doi/10.1108/JTF-12-2018-0072/full/pdf?title=ict-and-the-future-of-tourist-management

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https://www.emerald.com/insight/content/doi/10.1108/JTF-12-2018-0072/full/pdf?title=ict-and-the-future-of-tourist-management

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