Queixas dos consumidores e práticas do PROCON quanto à publicidade: por outra psicologia do consumo

From an exploratory research carried out in the Consumer Protection Programs (PROCON) located in Porto Alegre / BR, this article investigates consumer complaints concerning advertising that reach the program and the discourses and practices of its operators about it. Interviews were conducted with c...

Full description

Bibliographic Details
Main Authors: Angelo Brandelli Costa, Inês Hennigen
Format: Article
Language:English
Published: University of Florida 2012-01-01
Series:Interamerican Journal of Psychology
Online Access:http://www.redalyc.org/articulo.oa?id=28425871007