The Relationship Between Services Quality and patient \'s loyalty in Tehran Public and Private Hospitals:2009

Background: the competitive of existing area in servicing organizations which are showing the desired services, the importance and satisfy customers and making content about their needs more than before. Material & Methods: The present study descriptive survey of practical purpose and its metho...

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Bibliographic Details
Main Authors: SJ tabibi, MJ kakhani, MR Gohari, S shahri
Format: Article
Language:fas
Published: Tehran University of Medical Sciences 2010-02-01
Series:بیمارستان
Subjects:
Online Access:http://jhosp.tums.ac.ir/article-1-96-en.html