PENGARUH KUALITAS SERVICE TERHADAP KEPUASAN, KEPERCAYAAN, DAN KECENDERUNGAN BERPERILAKU MAHASISWA PADA PERGURUAN TINGGI DI JAKARTA
Development and growth of universities in Jakarta encourage each university to achieve the best quality to get more students. This action need certain steps particularly by improve quality service. In this research will analyze the effect of service quality to students’ behavior intention, so univer...
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Format: | Article |
Language: | Indonesian |
Published: |
Universitas Trisakti
2014-03-01
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Series: | Jurnal Manajemen dan Pemasaran Jasa |
Online Access: | http://www.trijurnal.lemlit.trisakti.ac.id/index.php/jasa/article/view/524 |