CUSTOMER SATISFACTION AND LOYALTY THEIR ANALYSIS
Any company should carry out at the same time certain activities with a view to attract customers and retention, investing various resources, depending on the level of development of the company, of the product/service and of the market. This article refers to the analysis strategies implemented...
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| Format: | Article |
| Language: | English |
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Academica Brâncuşi
2015-06-01
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| Series: | Analele Universităţii Constantin Brâncuşi din Târgu Jiu : Seria Economie |
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| Online Access: | http://www.utgjiu.ro/revista/ec/pdf/2015-03%20Special/52_Romanescu.pdf |