Implementation of Omotenashi in Japanese Ryokan
Omotenashi, often referred to as Japanese hospitality, is a service to customers based on Japanese spirit and culture. Omotenashi is evident in the services provided by a ryokan, which is a traditional Japanese inn. This paper seeks to describe the application of omotenashi in ryokan management, how...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Universitas Dian Nuswantoro
2021-05-01
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| Series: | Japanese Research on Linguistics, Literature, and Culture |
| Subjects: | |
| Online Access: | http://publikasi.dinus.ac.id/index.php/jrllc/article/view/4657 |