Psychology of Flight Attendant’s Profession

The profession of a flight attendant appeared in aviation in the 1920s. Professionalcommunity of flight attendants is constantly growing with the growth ofcomplexity of aviation technology, professional standards of passenger serviceand safety. The psychological scientific research was carried out b...

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Bibliographic Details
Main Author: Tatyana V. Filipieva
Format: Article
Language:English
Published: M.V. Lomonosov Moscow State University 2012-01-01
Series:Psychology in Russia: State of Art
Subjects:
Online Access:http://psychologyinrussia.com/volumes/pdf/2012/filipieva.pdf