Psychology of Flight Attendant’s Profession
The profession of a flight attendant appeared in aviation in the 1920s. Professionalcommunity of flight attendants is constantly growing with the growth ofcomplexity of aviation technology, professional standards of passenger serviceand safety. The psychological scientific research was carried out b...
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Format: | Article |
Language: | English |
Published: |
M.V. Lomonosov Moscow State University
2012-01-01
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Series: | Psychology in Russia: State of Art |
Subjects: | |
Online Access: | http://psychologyinrussia.com/volumes/pdf/2012/filipieva.pdf |