Evaluating the Validity and Reliability of Customer Quality Questionnaire from the Experts’ and Customers’ Perspective in Services Related to Patients With Inflammatory Bowel Disease
Background and Objectives : Customer Quality refers to customers’ capabilities to be effectively participating in service delivery and correct care processes. The aim of this study was to evaluate the validity and reliability of customer quality questionnaire in services related to patients w...
| Main Authors: | , |
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| Format: | Article |
| Language: | fas |
| Published: |
Tabriz University of Medical Sciences
2013-12-01
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| Series: | Taṣvīr-i salāmat |
| Subjects: | |
| Online Access: | https://doh.tbzmed.ac.ir/PDF/doh-73.pdf |