REVISITING CUSTOMER INVOLVED VALUE CHAINS UNDER THE CONCEPTUAL LIGHT OF INDUSTRY 5.0

REVISITING CUSTOMER INVOLVED VALUE CHAINS UNDER THE CONCEPTUAL LIGHT OF INDUSTRY 5.0

Industry 5.0 is upon us and with the mass personalization concept, it seems that customer value chain involvement (CVCI) will be the gravitational center for implementation process. Drawing from the axiomatic premises of Industry 5.0, this paper accentuates the role of CVCI in the coming era. In th...

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Bibliographic Details
Main Authors: Ahmet Durmaz, Hakan Kitapcı
Format: Article
Language:English
Published: University of Kragujevac 2021-06-01
Series:Proceedings on Engineering Sciences
Subjects:
industry 5.0
advanced personalization
customer involvement
product development
value chain.
Online Access:https://pesjournal.net/journal/v3-n2/8.pdf
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spelling doaj-ca374e9999a243898fb2d80d1f71e7a72021-05-17T12:29:50ZengUniversity of KragujevacProceedings on Engineering Sciences2620-28322683-41112021-06-013220721610.24874/PES03.02.008REVISITING CUSTOMER INVOLVED VALUE CHAINS UNDER THE CONCEPTUAL LIGHT OF INDUSTRY 5.0Ahmet Durmaz0https://orcid.org/0000-0002-5573-4680Hakan Kitapcı1https://orcid.org/0000-0002-9287-4375Gebze Technical University, Faculty of Business Administration, Kocaeli, TurkeyGebze Technical University, Faculty of Business Administration, Kocaeli, Turkey Industry 5.0 is upon us and with the mass personalization concept, it seems that customer value chain involvement (CVCI) will be the gravitational center for implementation process. Drawing from the axiomatic premises of Industry 5.0, this paper accentuates the role of CVCI in the coming era. In the light of industry 5.0 principles, the present article particularly focuses on the need for human touch factor in product development and mass personalization concepts and proposes a value creation model to be an initial guideline for practitioners and to foster ideas pertinent to the fifth industrial revolution.https://pesjournal.net/journal/v3-n2/8.pdfindustry 5.0advanced personalizationcustomer involvementproduct developmentvalue chain.
collection DOAJ
language English
format Article
sources DOAJ
author Ahmet Durmaz
Hakan Kitapcı
spellingShingle Ahmet Durmaz
Hakan Kitapcı
REVISITING CUSTOMER INVOLVED VALUE CHAINS UNDER THE CONCEPTUAL LIGHT OF INDUSTRY 5.0
Proceedings on Engineering Sciences
industry 5.0
advanced personalization
customer involvement
product development
value chain.
author_facet Ahmet Durmaz
Hakan Kitapcı
author_sort Ahmet Durmaz
title REVISITING CUSTOMER INVOLVED VALUE CHAINS UNDER THE CONCEPTUAL LIGHT OF INDUSTRY 5.0
title_short REVISITING CUSTOMER INVOLVED VALUE CHAINS UNDER THE CONCEPTUAL LIGHT OF INDUSTRY 5.0
title_full REVISITING CUSTOMER INVOLVED VALUE CHAINS UNDER THE CONCEPTUAL LIGHT OF INDUSTRY 5.0
title_fullStr REVISITING CUSTOMER INVOLVED VALUE CHAINS UNDER THE CONCEPTUAL LIGHT OF INDUSTRY 5.0
title_full_unstemmed REVISITING CUSTOMER INVOLVED VALUE CHAINS UNDER THE CONCEPTUAL LIGHT OF INDUSTRY 5.0
title_sort revisiting customer involved value chains under the conceptual light of industry 5.0
publisher University of Kragujevac
series Proceedings on Engineering Sciences
issn 2620-2832
2683-4111
publishDate 2021-06-01
description Industry 5.0 is upon us and with the mass personalization concept, it seems that customer value chain involvement (CVCI) will be the gravitational center for implementation process. Drawing from the axiomatic premises of Industry 5.0, this paper accentuates the role of CVCI in the coming era. In the light of industry 5.0 principles, the present article particularly focuses on the need for human touch factor in product development and mass personalization concepts and proposes a value creation model to be an initial guideline for practitioners and to foster ideas pertinent to the fifth industrial revolution.
topic industry 5.0
advanced personalization
customer involvement
product development
value chain.
url https://pesjournal.net/journal/v3-n2/8.pdf
work_keys_str_mv AT ahmetdurmaz revisitingcustomerinvolvedvaluechainsundertheconceptuallightofindustry50
AT hakankitapcı revisitingcustomerinvolvedvaluechainsundertheconceptuallightofindustry50
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