REVISITING CUSTOMER INVOLVED VALUE CHAINS UNDER THE CONCEPTUAL LIGHT OF INDUSTRY 5.0

Industry 5.0 is upon us and with the mass personalization concept, it seems that customer value chain involvement (CVCI) will be the gravitational center for implementation process. Drawing from the axiomatic premises of Industry 5.0, this paper accentuates the role of CVCI in the coming era. In th...

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Bibliographic Details
Main Authors: Ahmet Durmaz, Hakan Kitapcı
Format: Article
Language:English
Published: University of Kragujevac 2021-06-01
Series:Proceedings on Engineering Sciences
Subjects:
Online Access:https://pesjournal.net/journal/v3-n2/8.pdf