HARAPAN DAN REALITA SISTEM MANAJEMEN MUTU ISO 9000 DALAM PENERAPANNYA DI PERUSAHAAN KONTRAKTOR
The opening of free market in 2003, leads into the stridently escalating business competition both in domestic and global market. The company, therefore, is trying to win the competition by obtaining ISO 9000 certification which can be applied in the construction business. The purpose of the researc...
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| Format: | Article |
| Language: | English |
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Petra Christian University
2005-01-01
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| Series: | Civil Engineering Dimension |
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| Online Access: | http://puslit2.petra.ac.id/ejournal/index.php/civ/article/view/16123 |