Evaluating the Situation of Service Quality Based on Patient Relationship Management Approach
Introduction: Increasing in the number of healthcare service centers enhances the competition in attracting patients in a way that hospitals apply models to attract more patients considering this issue. Nowadays, in order to increase patients' satisfaction, hospitals need intimate relationships...
| Main Authors: | , , |
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| Format: | Article |
| Language: | fas |
| Published: |
Shahid Sadoughi University of Medical Sciences
2015-07-01
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| Series: | Toloo-e-behdasht |
| Subjects: | |
| Online Access: | http://tbj.ssu.ac.ir/browse.php?a_code=A-10-1-107&slc_lang=en&sid=1 |