Specialty Store and Multi-Brand Store loyalty: An Indian consumer perspective

In the competitive era of retailing, retailers need to understand the importance of store format preferences. The study aimed to understand consumer store loyalty; in-depth interview was conducted to examine consumer store loyalty antecedents for two retail formats: specialty stores and multi brand...

Full description

Bibliographic Details
Main Authors: Sarabjot Singh, Piyush Kumar Sinha, Hari Govind Mishra
Format: Article
Language:English
Published: Universitas Indonesia 2013-12-01
Series:Asean Marketing Journal
Subjects:
Online Access:http://journal.ui.ac.id/index.php/amj/article/view/3056