Specialty Store and Multi-Brand Store loyalty: An Indian consumer perspective
In the competitive era of retailing, retailers need to understand the importance of store format preferences. The study aimed to understand consumer store loyalty; in-depth interview was conducted to examine consumer store loyalty antecedents for two retail formats: specialty stores and multi brand...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Universitas Indonesia
2013-12-01
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Series: | Asean Marketing Journal |
Subjects: | |
Online Access: | http://journal.ui.ac.id/index.php/amj/article/view/3056 |