Sports management services: The dimensions of quality
The aim of this paper is to analyze the dimensions of the service quality. Recently, the sports management service focuses on the client. Therefore, this not only includes the quality in the process, but also the consumer's perception of the product. It seems clear the variety of theories based...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
University of Alicante
2010-06-01
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Series: | Journal of Human Sport and Exercise |
Subjects: | |
Online Access: | https://www.jhse.ua.es/article/view/2010-v5-n2-sports-management-services-the-dimensions-of-quality |