Sentiment analysis of MOOC reviews via ALBERT-BiLSTM model

• Main Authors: Wang Cheng, Huang Sirui, Zhou Ya
• Format: Article
• Language: English
• Published: EDP Sciences 2021-01-01
• Series: MATEC Web of Conferences
• Online Access: https://www.matec-conferences.org/articles/matecconf/pdf/2021/05/matecconf_cscns20_05008.pdf

The accurate exploration of the sentiment information in comments for Massive Open Online Courses (MOOC) courses plays an important role in improving its curricular quality and promoting MOOC platform’s sustainable development. At present, most of the sentiment analyses of comments for MOOC courses are actually studies in the extensive sense, while relatively less attention is paid to such intensive issues as the polysemous word and the familiar word with an upgraded significance, which results in a low accuracy rate of the sentiment analysis model that is used to identify the genuine sentiment tendency of course comments. For this reason, this paper proposed an ALBERT-BiLSTM model for sentiment analysis of comments for MOOC courses. Firstly, ALBERT was used to dynamically generate word vectors. Secondly, the contextual feature vectors were obtained through BiLSTM pre-sequence and post-sequence, and the attention mechanism that could calculate the weight of different words in a sentence was applied together. Finally, the BiLSTM output vectors were input into Softmax for the classification of sentiments and prediction of the sentimental tendency. The experiment was performed based on the genuine data set of comments for MOOC courses. It was proved in the result that the proposed model was higher in accuracy rate than the already existing models.