Analisis Antrian Pelayanan Obat Non Racikan di Instalasi Farmasi Rawat Jalan

ABSTRACT During 2013 until 2014, pharmacy outpatient services had not reached indicator of the standard minimum service. The average time of respons time was over the standard minimum service. It caused complain from patient, in 2014 the highest complain was 83% about time services. The objective o...

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Bibliographic Details
Main Authors: Aris Sujoko, Djazuly Chalidyanto
Format: Article
Language:English
Published: Universitas Airlangga 2015-07-01
Series:Jurnal Administrasi Kesehatan Indonesia
Online Access:https://e-journal.unair.ac.id/JAKI/article/view/1863