Analysis of fuzzy logic methods for forecasting customer churn

The object of research is the process of predicting the churn of customers of telecommunications companies based on fuzzy logic and neural networks. The research carried out is based on the application of an approach that is implemented through the combined use of fuzzy logic and neural networks. Th...

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Bibliographic Details
Main Authors: Andrii Papa, Yevhen Shemet, Andrii Yarovyi
Format: Article
Language:English
Published: PC Technology Center 2021-02-01
Series:Technology Audit and Production Reserves
Subjects:
Online Access:http://journals.uran.ua/tarp/article/view/225285