Analysis of fuzzy logic methods for forecasting customer churn
The object of research is the process of predicting the churn of customers of telecommunications companies based on fuzzy logic and neural networks. The research carried out is based on the application of an approach that is implemented through the combined use of fuzzy logic and neural networks. Th...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
PC Technology Center
2021-02-01
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Series: | Technology Audit and Production Reserves |
Subjects: | |
Online Access: | http://journals.uran.ua/tarp/article/view/225285 |