QUALITY OF NURSING CARE BASED ON ANALYSIS OF NURSING PERFORMANCE AND NURSE AND PATIENT SATISFACTION

Introduction: Nurses who frequently often contact to patients and most of their time serve patients in 24 hours, have an important role in caring for the patient. Patient satisfaction as quality indicator is the key success for competitiveness of service in hospital. The aim of this research was to...

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Bibliographic Details
Main Authors: Abdul Muhith, Nursalam Nursalam
Format: Article
Language:English
Published: Universitas Airlangga 2017-04-01
Series:Jurnal Ners
Subjects:
Online Access:http://e-journal.unair.ac.id/index.php/JNERS/article/view/3998