THE SYSTEMIC APPROACH TO MANAGING THE QUALITY OF COMPANY'S BUSINESS PROCESSES

The purpose of this paper is to develop an alternative - systemic - approach to managing the quality of company's business processes, which would describe - precisely and correctly - the causal connections of provision of quality of company's business processes under the influence of endog...

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Bibliographic Details
Main Authors: Aleksandr G. Rubin, Natalia V. Zinchenko, Aleksandra Yu. Artyushkova, Vasiliy V. Sorokozherdyev, Gennadiy G. Pimenov
Format: Article
Language:English
Published: Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia 2021-06-01
Series:International Journal for Quality Research
Subjects:
Online Access:http://ijqr.net/journal/v15-n2/8.pdf