O serviço de Contact Center como um diferencial competitivo de relacionamento em uma instituição religiosa
Faced with a changing business scenario, marked by constant technological innovation and fierce competitions, it is essential that companies differentiate themselves through strategies aimed at Relationship Marketing, contributing as a differential to retain and delight your customers. This article...
| Main Authors: | , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Centro Universitário Teresa D'Ávila - UNIFATEA
2016-07-01
|
| Series: | ECCOM |
| Subjects: | |
| Online Access: | http://publicacoes.fatea.br/index.php/eccom/article/viewFile/1615/1222 |