Evolution of patients' complaints in a French university hospital: is there a contribution of a law regarding patients' rights?

<p>Abstract</p> <p>Background</p> <p>Legislative measures have been identified as one effective way of changing attitude or behaviour towards health care. The aim of this study was to describe trends in patients' complaints for medical issues; to evaluate the contr...

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Bibliographic Details
Main Authors: Trolli Sergio, Jegu Jérémie, Fares Valia, Gault Nathalie, Giugliani Camila, Biga Julie, Vidal-Trecan Gwenaelle
Format: Article
Language:English
Published: BMC 2009-08-01
Series:BMC Health Services Research
Online Access:http://www.biomedcentral.com/1472-6963/9/141