The Impact of the Physical Attractiveness and Intellectual Competence on Loyalty

This study aims to explore the factors determining consumer loyalty to real estate agents. Based on the past literature regarding the factors of loyalty, the study considers physical attractiveness and intellectual competence combined with a traditional loyalty model in proposing its conceptual fram...

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Bibliographic Details
Main Authors: Wen-Chih Yeh, Chun-Chang Lee, Cheng Yu, Pei-Shan Wu, Jia-Yu Chang, Jiun-Hau Huang
Format: Article
Language:English
Published: MDPI AG 2020-05-01
Series:Sustainability
Subjects:
Online Access:https://www.mdpi.com/2071-1050/12/10/3970