A Study on the Satisfaction of the Employees in the Internal Customer Relationship Management

A Study on the Satisfaction of the Employees in the Internal Customer Relationship Management

In this study, the factors that affect the satisfaction of the workers in the Internal Customer Relationship Management (IntCRM) in a X manufacturing-industry operation that has a leading role in the white-goods sector in Turkey are studied. In this context, the direction of the relationships among...

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Bibliographic Details
Main Author: Yavuz Demirel
Format: Article
Language:English
Published: Gaziantep University 2008-06-01
Series:Gaziantep University Journal of Social Sciences
Subjects:
İç müşteri tatmini
İç MİY
İşbirliği ve iletişim
İç müşteri odaklılık
Etkili yöneticilik
Türkiye’de beyaz eşya sektörü
Internal customer satisfaction
IntCRM
Cooperation and communication
Being internal customer-focused
Effective management
White goods industry in Turkey
Online Access:http://dergipark.gov.tr/jss/issue/24257/257140?publisher=gantep

Internet

http://dergipark.gov.tr/jss/issue/24257/257140?publisher=gantep

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