Public Service Transformation (A Case Study of Online Single Submission at The Office of Investment and Integrated Services Magelang Municipality)
This study aims to analyse public service transformation from One Stop Integrated Service (PTSP) to Online Single Submission (OSS) model. The study was conducted at The Office of Investment and Integrated Services (DPMPTSP) Magelang Municipality. Using case study as a research strategy, the data was...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Program Studi Ilmu Administrasi Publik Program Pascasarjana Universitas Negeri Makassar
2019-06-01
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| Series: | Jurnal Ilmiah Ilmu Administrasi Publik |
| Subjects: | |
| Online Access: | https://ojs.unm.ac.id/iap/article/view/9320 |