Student’s Perception and Expectation regarding Library Services Quality: A Case Study of a Public Multi Campus University of Punjab, Pakistan

The disparity between students' perceptions and expectations is measured in this study to determine the perceived service quality (SQ) of public university’s academic library units. The data related to SQ of libraries has been gathered through- questionnaire based survey including both closed-...

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Bibliographic Details
Main Authors: Shakeela Shah, Shaheen Pasha, Ghazal Khalid Siddiqui, Muhammad Naeem Sarwar
Format: Article
Language:English
Published: CSRC Publishing 2021-06-01
Series:Journal of Business and Social Review in Emerging Economies
Subjects:
Online Access:https://www.publishing.globalcsrc.org/ojs/index.php/jbsee/article/view/1647