Student’s Perception and Expectation regarding Library Services Quality: A Case Study of a Public Multi Campus University of Punjab, Pakistan
The disparity between students' perceptions and expectations is measured in this study to determine the perceived service quality (SQ) of public university’s academic library units. The data related to SQ of libraries has been gathered through- questionnaire based survey including both closed-...
Main Authors: | , , , |
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Format: | Article |
Language: | English |
Published: |
CSRC Publishing
2021-06-01
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Series: | Journal of Business and Social Review in Emerging Economies |
Subjects: | |
Online Access: | https://www.publishing.globalcsrc.org/ojs/index.php/jbsee/article/view/1647 |