Reference with a Gimmick: A Pilot Program to Promote Library Services

During the academic year 2018-2019, Yale University’s Bass Library piloted a reference program called Latte with a Librarian. The impetus for the pilot stemmed from a need for Yale librarians to engage more with students in-person and to market the remote research services that the library offered....

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Bibliographic Details
Main Authors: Blanchat, Kelly Marie, Sider, Laura
Format: Article
Language:English
Published: Marketing Libraries Journal 2020-04-01
Series:Marketing Libraries Journal
Subjects:
Online Access:http://bit.ly/MLJv4i1-Trenches