Customer performance and non-financial organizational performance of the Nepalese cellular telecommunications industry
The study assessed a product or service by customers that met their needs and aspirations. It sought to examine the influence of non-financial customer performance (CP) measures on non-financial organizational performance (NFOP) in the Nepalese cellular telecommunications industry (NCTI). Using a st...
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| Format: | Article |
| Language: | English |
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LLC "CPC "Business Perspectives"
2021-05-01
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| Series: | Problems and Perspectives in Management |
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| Online Access: | https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/15039/PPM_2021_02_Dahal.pdf |